In B2B logistics, last-mile delivery is the most operationally intensive and cost-sensitive phase of the supply chain. Deliveries are often made to a wide variety of destinations, the presence of multiple stakeholders, including suppliers, vendors…

B2B deliveries don’t just go to one type of customer. A single route might include modern trade outlets, kirana stores, large warehouses, and smaller stockists, each with their own processes, preferences, and constraints. Some expect deliveries at fixed times. Others may need additional services like unloading or restocking.